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You Know Who Really Hates AI? Insurance Claims Adjusters

Wired·August 31, 2026·1 min read
You Know Who Really Hates AI? Insurance Claims Adjusters

A WIRED analysis of Glassdoor reviews found 98% of claims adjuster mentions of AI were negative. One adjuster said, "AI is just a tool. It should never be given the keys." The findings highlight widespread distrust of AI in insurance claims processing.

Read at Wired
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