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While Amazon blocks AI agents, Walmart rolls out the welcome mat

TechCrunch·October 21, 2026·1 min read
While Amazon blocks AI agents, Walmart rolls out the welcome mat

Walmart is introducing technology that lets AI agents make purchases on customers' behalf, with controls over spending and transaction approvals, while Amazon blocks AI agents from shopping on its site. The move signals a split in retail strategy, with Walmart embracing automation to streamline shopping and Amazon restricting it, according to a report.

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